Return & Refund Policy

The following items are final sale and are not eligible for return, refund, or exchange:

-All in-store purchases

-Any item marked Final Sale

-Sale or clearance items

-Accessories

-Dresses priced at $698 or above

-Mother of the Occasion dresses

ELIGIBILITY FOR ONLINE RETURNS & EXCHANGES

Eligible online items must meet all of the following conditions:

-Requested within 2 days of delivery

(including weekends and holidays)

-Item must be unworn, unwashed, undamaged

-Original tags and packaging must be attached

-No signs of wear, odor, makeup, alterations, or damage

Items that do not meet these requirements may be rejected and returned to the customer at their expense.

REFUNDS (ONLINE ORDERS ONLY)

If you are not completely satisfied with your online purchase, you may request a return within 2 days of delivery.

A 15% restocking fee applies to all refunds

Original shipping fees are non-refundable

If a return shipping label is requested, a $15 label fee will be deducted from the refund

Refunds are issued to the original form of payment after inspection and approval.

Processing time: 5–10 business days after the return is received.

EXCHANGES (ONLINE ORDERS ONLY)

We allow one exchange per online purchase.

Exchange requests must be submitted within 2 days of delivery

Exchanges may be made for a different size, color, or style (subject to availability)

If the new item price differs, the difference will be charged or refunded accordingly Time-sensitive events (prom, pageants, galas): Please notify us immediately so we can offer the best possible options.

HOW TO REQUEST A RETURN OR EXCHANGE

Submit a return or exchange request by sending us an email: middltonselegantlyelevated@gmail.com

Wait for approval

before sending any items back

Include your original packing slip or invoice

Clearly write your Return Authorization Number on the outside of the package

Your item must be in transit within 2 days of approval. Items not shipped within this timeframe will be rejected.

ORDER CHANGES & CANCELLATIONS

Once an order is placed, it cannot be changed, altered, or canceled.

If an item becomes unavailable, you will be offered: A suitable alternative, or A full refund for the unavailable item.

Middleton’s Elegantly Elevated is not responsible for sizing selections. Please review the size chart carefully before placing your order.

FRAUD PREVENTION

For your protection, all orders are subject to verification. Orders flagged for fraud prevention may require additional confirmation and may delay shipping until verification is complete.